Expertise
Keep learning and share knowledge to support informed conversations.
Professional expertise, community understanding and a commitment to thoughtful customer service.
A good customer experience is a team effort.
Our approach brings together insurance knowledge, clear communication and an understanding of the communities we serve. We value individual responsibility and collaborative working.
We aim to make every interaction professional, respectful and useful—from the first enquiry to ongoing support.
Keep learning and share knowledge to support informed conversations.
Listen carefully and treat each customer as an individual.
Take ownership and follow through on customer enquiries.
Act professionally, respect confidentiality and do the right thing.
Insurance expertise, financial oversight and operational support, working together for our customers.
Chief Executive Officer
Lekan is an experienced insurance executive with more than 20 years' experience across oil and gas, aviation and general insurance. As Chief Executive Officer, he leads PABL's strategic and commercial direction, regulatory relationships and market development, drawing on extensive relationships across the UK and Nigerian insurance markets.
Head of Finance
Titus is a Professional Accountant with extensive experience in financial management, corporate governance and business leadership. As Head of Finance, he oversees PABL's financial management, capital adequacy and financial compliance, supporting the firm's financial resilience and sustainable growth.
Head of Operations
Anthony is a Chartered Accountant and experienced business and operations professional with more than 20 years' experience across financial management, taxation, business advisory and operations. As Head of Operations, he leads PABL's operational delivery, governance and compliance support, supplier management and operating model, helping to build an efficient, resilient and customer-focused business.
Operations Support
Karina provides operational and administrative support across PABL, helping to ensure the smooth running of the firm's day-to-day activities. Her role includes customer correspondence, administration, office and event support, and supporting the wider team in delivering an efficient and responsive service.
We combine technical knowledge with a customer-first approach. We take responsibility for enquiries, share knowledge across the team and work together to understand each customer’s needs.
Continuous professional development, respectful challenge and clear responsibilities help us improve the service we provide. Our commitment is to professional conduct, confidentiality and long-term relationships built on trust.
Explore our working culture ↗Tell us what matters to you. We’ll take the time to understand.